Action Orange - Problems with Orange and you want to take them to court

Breach of Protection from Harassment

After I had won my first case I was STILL getting letters from Orange’s debt collectors/solicitors. Orange had been ordered to pay my winnings from the first case by the 11th March 2009 and that day came and nothing arrived.  I went online and started a second case against them ( cost £60 to do ) for failure to comply with the court order for payment and having to take half a day off work to issue a Warrant of Execution with a bailiff ( nothing like turning the tables on a big company  ) and compensation under the Protection from Harassment Act. I had suffered letters and phone calls for months, with threats from debt collectors that they would come to my house and the whole nightmare had been very stressful for over 6 months.

Orange in all my dealings with them, seem to act like they are above the law, and I really hate their attitude. They should comply with the law just like I have to when dealing with my own clients at work. They are not better than the law, above the law or exempt from the law - despite the fact that they obviously feel they are.

Orange wrote to me and the court stating that all the issues between us were resolved and they hadn’t acted in breach of the act and that I had just won a court case against them and everything had been settled - in their eyes only!

My case was scheduled for August 2009 and I sent in all my evidence to the court and a copy onto Orange.

I received two further threatening red letters, one at the end of march and one at the end of April, despite writing both to Orange and it’s agents asking them to stop. I also wrote to the court to complain about their behaviour as well.

Once again, Orange wrote to the court and asked for the case to be heard infront of the Judge without them attending as it was not ” financially viable ” for them to appear in court.

I wanted to stop the letters coming and recover the cost of issuing the warrant for my half days lost labour. The day came and I went to court and was infront of the same Judge again, a very fair and professional man who carefully looked at my paperwork and the documentation I had sent into the court as my evidence. He questioned me as to what had happened and the order of letters and phone calls I had received.

He was NOT impressed by the volume of letters I had from 4 different companies and he found the case in my favour without any doubt. He was equally unimpressed by the two letters I received after I had won the first court case ( the case he presided over ). He also stated that he was disappointed that no-one from Orange had attended the court as he had some searching questions to ask them about their business practices! I was awarded £885.00 in total and had now beaten Orange a second time.

They cheque arrived and I had now taken Orange for £1449.00 and £885.00, a total of  £2334.00.

All over a supposed debt of £60 that I didn’t owe - how stupid can a company be?