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I have now been contacted by a few people who have been victims of the Excell Communications scandal.

Begbies Traynor has been appointed as administrator for Excell Communications and has warned creditors  -  ‘Indications are that there are insufficient funds to make any payments to customers under any cashback agreements or transfer fees from previous airtime providers and any monies owed to [creditors] will be lost’.

It would appear that thousands of people are now left with huge phone bills to pay and no chance of recovering the hundreds of pounds due in cashback claims from the company.

I will be looking into this over the coming weeks with a view to contacting Orange to find out more information about what can be done to help all those people who have been thoroughly shafted!

Without even looking into the issue, it is my understanding ( from the information given to me by individuals ) that the contracts were entered into with Excell and not with Orange. Excell were selling these contracts on behalf of Orange and people entered into the contracts on the sole basis of Excell providing the cashback. The moment that the contract with Excell is broken ( they’ve gone bust and haven’t paid thousands of people so have automatically breached/broken their contracts ) then the cashback offer ceases and I personally would consider the associated contract with Orange null and void also!! It’s probably a complicated point of contract law and I will need to look into this further.

The reality is that none of Excell’ss clients would have entered into any agreement if they weren’t going to receive the cashback!

Please feel free to comment and correct me if my facts are wrong, and give me any helpful information you may have as one of Excell’s clients.