Action Orange - Empowering people to deal with Orange & other mobile phone companies

Bad service - Disputed bills - Harassment - Bullying - Know your rights and exercise them in the courts

Contact

You can contact us via email using your own computer’s email client such as Microsoft Outlook Express or Microsoft Outlook or Microsoft Mail or Mozilla Thunderbird at the following email address:

Or you can use the form below to contact us directly:

Comments or questions are welcome.

Categories

EU data roaming cap

Do you know that from the 1st July 2010 there is an EU impossed 50 Euro data roaming cap on monthly mobile bills.

Quick Fact 1

Do you know it's illegal for any company to chase you for any debt with multiple solicitors or debt collectors when an amount is in dispute.

Put it all in writing

Whatever you do in all your dealings with Orange or any mobile phone company, take copies of everything and log every phone call made or received.

Quick Fact 2

Do you know that you are protected by legislation such as:
The Sale of Goods Act
Terms and Conditions
Code of Conduct
Protection from Harassment

Quick Fact 3

When sending any correspondence via post, make sure you send all communication via recorded delivery to obtain a signature from the company or a proof of posting.